Easy Park Genève

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Loretta • 2024-02-06

One star should be NO star. I returned from a trip two weeks ago. Front right bumper scratched on a brand new BMW. I took a picture and immediately sent this to Easypark. Got several phone calls to let me know that this could not have been their fault. (Look at other comments made by other ex-customers. They asked for and got a quote for repair but was judged too expensive. Do not use this company. They do not take care of your car. Time to take legal action.

Wilfred Scheen • 2019-06-11

7th May - update on the post I made below - EasyPark saw the review and offered to pay the excess on my insurance on the condition I remove this review - amazing how a truthful review made them listen. I subsequently informed them that the excess is CHF 1,000 and shared with them all insurance contact details and the claim number. Having learned however that the excess is CHF 1,000, they have now decided to withdraw their offer of paying the excess and have gone back to deciding that they are not responsible - they actually 100% ARE responsible - of this I have no doubt whatsoever - and in the 14 times I used their service in the last 6 months prior to this incident - they also know the impeccable condition I keep my car in. I will further update this review if there are any further developments but i hope this update demonstrates the appalling behaviour of this company - an "official valet parking service" of Geneva airport. ORIGINAL POST: I have used Easy-Park many, many times as I spend 50% of my time outside Switzerland. Always good service until last week. When I returned home I saw on the passenger side multiple scratches and dents. I immediately called them and they asked me to send pics which i did immediately . For days later they emailed back to say I cannot prove they did it so they will do nothing. They must be insured as the drive my car offsite, and they know my car is in impeccable condition, and that i use them constantly, without any complaint - why would i make this up?? I VERY strongly advise against using this company. Another company I used in the past took pics all round the car when i dropped it off to verify the condition when delivered. i shall now use this company only. Amazed and sick of the response from Easy Park.

Shaun Mattingley • 2019-05-07

I have used Easy-Park many, many times as I spend 50% of my time outside Switzerland. Always good service until last week. When I returned home I saw on the passenger side multiple scratches and dents. I immediately called them and they asked me to send pics which i did immediately . For days later they emailed back to say I cannot prove they did it so they will do nothing. They must be insured as the drive my car offsite, and they know my car is in impeccable condition, and that i use them constantly, without any complaint - why would i make this up?? I VERY strongly advise against using this company. Another company I used in the past took pics all round the car when i dropped it off to verify the condition when delivered. i shall now use this company only. Amazed and sick of the response from Easy Park.

Shaun Mattingley • 2019-04-23

Très pratique

David • 2021-08-03

Très bon service pratique et rapide

Gamba • 2021-07-19

Service excellent

Delmas • 2021-07-19

Excellente solution de parking à l'aéroport de Genève: les voituriers sont ponctuels, la prise en charge et le retour rapides et la voiture est en lieu sûr. Une adresse à recommander.

Lefebvre • 2016-03-10